How It Works
What is Deep Space Sparkle?
Deep Space Sparkle is a collection of art lesson plans, videos and other art resources for teaching art to kids. The Art Library contains hundreds of free art lesson ideas and inspirations for anyone who teaches art to kids. The Shop contains classroom-tested kinder-thru-sixth-grade art lesson plans and videos that you can purchase and download immediately.
How does the Deep Space Sparkle store work?
Everything in the Deep Space Sparkle store is a digital product
All art lesson plans, freebies, posters, e-courses and the Art School for Kids curriculum are PDF documents, handouts and videos that can be downloaded and viewed online or printed on your printer. Everything is available immediately after a purchase, except the e-courses. E-courses require a manual entry that will be completed within 24 hours of your purchase.
First Time Visitors: How to Create an Account
- To purchase a digital product, you must create an account. An account on Deep Space Sparkle is different from signing up for the newsletter.
- Click on the “My Orders” icon, its the red circle in the top right section of this page.
- Under the “Create Account” heading, enter your email address. Click “Send Link”.
- Check your email for confirmation. Click the link in the email to go back to www.deepspacesparkle.com where you can setup your password.
- Enter your password.
After Creating an Account: How to Login
- Click on the “My Orders” icon, its the red circle in the top right section of this page.
- Under the “Login” heading, enter your email and password.
- Click “Login”.
After Logging In: How to Place an Order
- To place an order for digital product, including freebies, you must first create an account. See the preceding paragraph about creating accounts.
- You must be logged in to place an order. See the preceding paragraph about logging in.
- Click on the “Shop” icon. It is the blue circle in the top right section of this page.
- Click on the “Add to Cart” button for any product in the Shop. You can view products by categories, or as individual items.
- To complete your order, click on the yellow circle “Checkout” icon in the top right section of this page.
- Review your order and click “Proceed to Checkout”.
- Select either ‘PayPal’ or ‘Credit Card’ as your payment option.
- Click the ‘Place order’ button.
- Follow the PayPal or Credit Card steps to complete your order and receive the download links.
Once your payment goes through, you will receive an “Order Complete” email and your download will be available under “My Orders”. You can see and download your lesson plan right away. All lesson plans you purchase will remain under your personalized “My Orders” page for access whenever and wherever you want. Even if you don’t receive or keep the email, you can always access your purchases via the “My Orders” page.
How to Access your Lessons
You can access your downloads anytime, through the “My Orders” page. Click on the red circle icon in the top right section of this page.
About “My Orders” Email Addresses & Passwords
Use your email address and password when you create an account, login, order and/or download lesson plans from the shop. The only info we keep is your email address and password. You can use your favorite password but it is better to use one that is unique to this account. If you lose or forget your password, you can set a new password by requesting a “change password link” to be sent to your email address. Note, you can only get this link if your email address is correct and working.
About the E-Courses “Teaching Art 101” and “Beyond the Basics”
There are two e-courses to choose from: Teaching Art 101 and Beyond the Basics. Both e-courses are self-guided which means that you can access the entire e-course and go at your own pace (fast or slow). The e-courses have no end date. You have access to the course material forever.
Purchasing an E-Course
If you purchase an e-course, you will receive another email with a link for the e-course, and an e-course account name and password. These E-course emails require a manual entry on our part. You should receive your email within 24 hours of your purchase.
About the Deep Space Sparkle Newsletter
Signing up for the newsletter is different than creating an account on www.deepspacesparkle.com. It is a separate list.
Due to the nature of digital material, we do not offer refunds on any of our products. Please download one of our free PDF lesson plans to gauge the quality of our work. If you have any concerns, please contact us through our Customer Support Contact Form. We will return your email with 24 hours on workdays (Monday-Friday 8-5 PST)
Lesson Plans with Videos
The lesson plans with videos are exactly the same as the lesson plans without videos, with one exception: they contain a video link. Your video will be waiting for you at Vimeo. Your link to the video and the private password for the video is located in the PDF that you download.
Freebies are like all other products. Place an order for a freebie and it appears in your “My Orders” page. The only difference is that there is no charge. You don’t need to have a Paypal account or enter a credit card number. You can use freebies as much you want, but please don’t re-post, share or sell them as your own.
Single license products are for your own individual use. Please don’t resell or redistribute any part of a Deep Space Sparkle product. You can print out the handouts for your students but don’t distribute the lesson plans with other teachers unless you have a multi-license purchase. Please visit the copyright page for more detailed information.
Other than your email address and “My Orders” password, we do not store any of your personal or financial information on Deep Space Sparkle servers. All PayPal transactions are handled at Paypal. Credit Card transactions are handled by Authorize.net, which is our credit card processing gateway. Your personal and financial information is secure with them.
Frequently Asked Questions
How do I get my download links?
The easiest way to get your downloads is to use the “My Orders” icon in the top right section of www.deepspacesparkle.com. This page keeps track of all your orders. Click on the “My Orders” icon to see your orders and a link to download each of the PDF files you purchased. If you are not logged in, you will have to enter your email and password.
Can I get a Purchase Order?
We don’t accept purchase orders for any of our products. Payments can be made via paypal or credit card in our DSS Shop for immediate download.
If you want a purchase order, use my Teachers Pay Teachers store. They accept purchase orders. Just place the lessons you would like in your cart and request a PO. Teachers Pay Teachers will handle the rest.
Please note that my e-courses “Teaching Art 101”, “Beyond the Basics”, and “Art School for Kids” Grade level and the Everything Package are not available on Teachers Pay Teachers.
I purchased Art School for Kids. How do I access the online curriculum material and videos?
You can navigate to the “Art School for Kids” page directly from the menus on www.deepspacesparkle.com or from the “My Orders” page or use this link:
If you are not already logged in, click on “Member Login”. Enter your email address and password. Then go back to the link above. Pull down the menu “K-6 Lessons” and select the grade level or the lesson you want to see.
I purchased a PDF including videos (not an Art School for Kids video). Where are these videos?
The links to the videos are in the PDF document. Download and open the PDF and click on the video link. You will be directed to a video page that requires a password. Enter the password (it is in the PDF document too). The password is case sensitive so make sure you either copy and paste the password or type exactly as shown. Once you enter the password, you can select from the collection of video tutorials. Each video is approximately 10 minutes. They are recorded in high definition. They may require a few minutes to load, so be patient.
I sent a question through the contact form, but I haven’t heard back. When can I expect an answer?
Neil and I try to respond to all emails within 24 hours (Monday – Friday 8am-5pm PST). If you haven’t heard back, it may be because our response was blocked by your spam filter. Some schools block our emails and there is no way to let you know. Try again with a home-based email.
I purchased a PDF using a PayPal e-Check. When do I get the download link?
PayPal e-Checks usually take 3 to 5 business days to clear. When your e-Check clears, an email with the download link will automatically be sent to you. If you use a PayPal “Instant Transfer” (a regular PayPal payment instead of an e-Check) the email with the download link goes out immediately. Most customers use PayPal Instant Transfers so they can get their email, download their PDFs and jump into the lesson plans right away. Instant Transfers are easy if you have some available balance in your PayPal account. In this case, you need at least enough funds to cover the Instant Transfer, already in your account at the time of purchase. You can also use Credit Cards either thru PayPal or directly on www.deepspacesparkle.com for an instant purchase.
What if I don’t download my PDF right away?
That’s okay. You can visit your “My Orders” page (icon located in the top right of the site) and download your purchase at anytime. Our policy is to keep all customers downloads available forever (as long as we are in business). If you forget your password, click on the “Lost Password” link. Then enter your email address and a password reset email will be sent to you.
I downloaded the PDF but I’m getting an error message “The file is damaged and cannot be opened.”
Sometimes slow downloads will timeout. In this case, the download connection will be broken after about 15 minutes. If this happens to you, your PDF is not complete. If you are on a DSL or Cable Internet connection, try again. If you have better Internet access at school or work, try again from there. If you are on a slow Internet connection, don’t worry. Send us an email (contact form located here) and we will send you a different download link that doesn’t have a timeout.
I see a different cover page on a lesson plan I already bought. Did the lesson plan change?
The cover pages on some of the lesson plans have been refreshed, but the lesson plans themselves still contain the same content. So if you previously purchased a lesson plan, there is no need to purchase the same lesson plan again. To get the latest version, you can re-download the lesson plan using your “My Orders” page.
I paid for my lesson, but when do I receive it?
All PDF’s are available for download immediately following payment. You will receive an email with your download link. The download link will also be made available in your “My Orders” page.
Please note that Deep Space Sparkle lesson plans will not be mailed to you. The lesson plans are digital PDF files, designed to be downloaded on-line and either displayed on your computer or printed on your printer. You can read these lesson plans on your computer and print them on your printer and read them on paper. To save paper, you can select which pages to print, for example you can print out the handouts for use in a classroom and leave the rest of the lesson plan on your computer.
I purchased some lesson plans from your old store (prior to July 2013). Can I access those downloads?
Yes! Purchases from Deep Space Sparkle prior to July 2013 are downloadable under the “My Orders” page. Old downloads will show up beside any recent purchases.
In July 2013, we upgraded the Deep Space Sparkle store. We also changed the old policy where downloads expired after a few days. Our new policy is to keep all customers downloads available forever (as long as we are in business). Some customers submitted special requests to make their old purchases available in the new store. We realized this would benefit everybody and it was something we always wanted to do. It took some work, but we were finally able to get the old orders transferred. Our only wish is that it could have happened sooner.
Your downloads, including old and new, show up under the “My Orders” page after you log in. Your order history at the bottom of that page shows an order dated “Jan 25, 2015” for $0.00. It looks like this:
|#XXXXX||January 25, 2015||Completed||$0.00 for X items||View|
If you view this order, you will see a note “Transferred from old store”. This order contains the products you purchased prior to July 2013.
I can’t print the lesson plan. Can you help?
Problems with printing PDFs are usually because of differences in the printers. PDFs are intended to be a portable document format (from Adobe) that can be interpreted by a large number of document readers and printed on a variety of printers. But the ability to print any given PDF might depend on the fonts used, the margin settings, or other features of the PDF standard that some printers don’t support. We test each of Patty’s PDFs on our printers here. But still, there can be some problems with other printers.
If you are having a problem printing a PDF using your printer, the best suggestion is to try printing on a different printer, perhaps a printer at your school or office.
PDF Art Lesson Usage
- My art lesson ebooks are priced for individual use. You may purchase multiple licenses of each eBook at a discount on my Teachers Pay Teachers Store. Teachers Pay Teachers also supports Purchase Orders. To visit my Teachers Pay Teachers store, click the banner below:
- The eBooks are best saved into a folder on your computer. Print the handouts only and you’ll save a bit on ink.
- If I buy an eBook, how does the copyright work? Please read this link: Who Owns What.
- If you have suggestions for any of our eBooks or need a little extra help with some steps, please send us an email or leave a comment in the appropriate post. We’ll get back to you right away!
Regarding Art Lesson Posts:
- I post lessons and art ideas on Deep Space Sparkle for you; the homeschooling mom, the classroom teacher, the student teacher and especially other art teachers. I love to hear how my projects worked for you so leave a comment and share your experience.
- If you’re a blogger and want to blog about one of my lessons, I ask that you link directly back to my blog post (learn how to link back here). This is the best part of sharing art lessons: seeing how others interpret the lesson.
- Please do not “cut and paste” text, images, lessons plans or anything else from my site. Please use my site as inspiration. Certain exemptions can apply, so please email me if unsure.
If we haven’t answered all your questions, please contact us using the Contact Deep Space Sparkle page. Thank you all so much for your support. Keep your emails and comments coming.
Patty and Neil